Latin America Travel Privacy Policy
Who we are
Latin America Travel is a Destination Management Company specializing in authentic, well-designed travel experiences in Cuba. We work closely with international tour operators to create tailor-made itineraries, offering reliable ground services, local expertise, and seamless on-site support. Our mission is to deliver high-quality, responsible, and memorable journeys that showcase the region’s culture, nature, and hospitality.
Data Controller:
- Latin America Travel
- Email: info@latinamericatravel.com
- Website: www.latinamericatravel.com
Our Commitment to Privacy
At Latin America Travel, your privacy and protection are of the utmost importance. We are committed to safeguarding the information you share with us and ensuring that it is handled responsibly, securely, and confidentially.
What personal data we collect
We collect only the minimum information necessary to provide our services:
- Name
- Nationality
- Passport number
- Date of birth
- Arrival & departure details
Clients with a rental car should also provide date, place and times for pick-up / drop-off of the vehicle.
Additionally, clients may voluntarily provide essential information regarding:
- Mobility needs
- Dietary restrictions
- Other health topics that they consider important to mention to us.
How we collect your data
Your data is collected when you:
- Complete a contact or enquiry form
- Request a quote or make a booking
- Subscribe to our newsletter
- Communicate with us by email or phone
Purpose of Data Use
The information collected is used exclusively for operational purposes, including:
- Respond to enquiries and requests
- Create and manage travel proposals and bookings
- Ensure appropriate accommodations and a more comfortable travel experience
- Provide travel services and customer support
- Communicate important travel information
- Send marketing communications (only with consent)
- Facilitating smooth check-ins
- Tailoring services to customer needs
- Informing guides and service providers of special requirements
We do not collect, store, or share sensitive personal information beyond what is strictly necessary for service delivery.
Legal basis for processing
We process personal data based on:
- Your consent
- Performance of a contract or pre-contractual measures
- Legal obligations
- Legitimate interest (improving services, customer communication)
Data sharing and third parties
To provide travel services, your data may be shared with trusted third parties, including:
- Hotels and accommodation providers
- Local tour providers and guides
- Transport providers (airlines, transfers)
Data Storage and Security
- Electronic storage: Sensitive information is stored securely within our database, accessible only to accredited staff who follow strict privacy procedures.
- Physical storage: If documents containing personal data are printed for internal purposes, they are kept in a secure filing system accessible only to our most trusted employees.
- Disposal: When documents are no longer applicable, they are shredded before disposal to ensure complete confidentiality.
Data Retention
- Personal data is collected only if relevant and necessary to provide the services sold.
- All personal data is retained for a maximum of one year.
- Customers are informed about how and where their data is stored.
- Customers always have the option to request deletion from our database.
Your rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at: info@latinamericatravel.com
Confidentiality Assurance
We are committed to protecting the privacy of all our guests and users. All information you provide is kept strictly private and confidential, and is never shared with unauthorized parties.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated: January, 2026
